At Greenville Federal Credit Union, we offer a variety of ways to manage your account(s). From our mobile app, online banking, phone and text, or in-branch service, you always have access to your account(s) when you need them.
The new Greenville FCU Banking Mobile App is available for download from App Store and Google Play. The app can be found by searching for Greenville Federal Credit Union. Follow the prompts to install the app.
Mobile App Tip: Delete the old mobile banking app from your phone before installing the new app. IMPORTANT: Be sure to find the new app, which does not have the word “Mobile” in the title.
The first time you log in to Mobile Banking app you will need to enroll as a first-time user. Select “First time user? Enroll now.” and follow the prompts.
You will then be asked to choose which contact method you wish to receive an authorization code. Authorization codes are valid for three to six minutes. The phone number can be a cell phone or a landline if you prefer to receive a phone call for verification.
If you select to receive a phone call instead of a text message, you will be asked to enter a single digit before the verification code is provided to you. If you do not answer the first call, a second is not automatically sent, and the code will not be left on voicemail systems. You will need to begin the process again. The phone number may be listed as coming from anywhere in the US.
Once you complete your verification, you will be prompted to set up new log in credentials. These same credentials will be used for both the Mobile Banking App and Online Banking platform.
A note about setting up credentials: There are different rules for setting up the Username and Password.
Username Rules
Must be between 4 and 20 characters in length.
Must begin with a letter.
Cannot contain special characters.
Password Rules
Must be between 8 and 20 characters in length.
Allowable special characters: !”#$%&(*)+,-/;<=>?[\]^_`{|}’
You can find the login for Online Banking on the homepage of our website.
Online Banking Tip: If you are a frequent desktop computer user, you should know that Internet Explorer has been replaced by Microsoft Edge and no longer supports the minimum-security measures required to keep your data safe. To ensure the best experience possible on desktops, update to the latest version of one of these browsers: Chrome, Firefox, Microsoft Edge, or Safari, and clear your cache/history.
The first time you log in, you will need to enroll as a first-time user and follow the prompts to set up your new credentials.
Select “First time user? Enroll now.” and follow the prompts.
You will then be asked to choose which contact method you wish to receive an authorization code.
Authorization codes are valid for three to six minutes. The phone number can be a cell phone or a landline if you prefer to receive a phone call for verification.
If you select to receive a phone call instead of a text message, you will be asked to enter a single digit before the verification code is provided to you. If you do not answer the first call, a second is not automatically sent, and the code will not be left on voicemail systems. You will need to begin the process again. The phone number may be listed as coming from anywhere in the US.
Once you complete your verification, you will be prompted to set up new log in credentials. These same credentials will be used for both the Mobile Banking App and Online Banking platform.
A note about setting up credentials: There are different rules for setting up the Username and Password.
Username Rules
Must be between 4 and 20 characters in length.
Must begin with a letter.
Cannot contain special characters.
Password Rules
Must be between 8 and 20 characters in length.
Allowable special characters: !”#$%&(*)+,-/;<=>?[\]^_`{|}’
You can manage your account anytime by phone or by using text banking. You can find out more about these convenient services by clicking the button below.
Sometimes, you want to speak to someone face-to-face, and for that, you can visit any one of our four convenient branch locations.
Members now have the ability to safely change their credit card PIN (Personal Identification Number) numbers by calling: 1-888-886-0083.
Activate a new credit card by calling: 1-800-527-7728.
Members now have the ability to safely change their debit or PIN (Personal Identification Number) numbers or activate new debit cards 24 hours/7 days a week through an interactive voice response system by calling 1-888-886-0083. Through this system you can:
• Select a new PIN for your debit card.
• Change your PIN for your debit card.
To activate and set your Personal Identification Number (PIN), call the number above and follow the prompts. You will be asked questions to verify your identity.
IMPORTANT NOTICE: Your debit card must be activated before it can be used. Once activated you can use your debit card anywhere you see the VISA logo. We recommend you choose credit when given the option.
Your debit or ATM card may be used at any of the 30,000+ CO-OP Network ATMs nationwide.
Contact us should you have any questions regarding your debit card.
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