Online Bill-Pay or “Payments”, is a free service within our Online and Mobile Banking platform. To use Payments members should be enrolled in Online or Mobile Banking. Learn more about Online Banking here.
Payments allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It’s safe, secure and easy to use.
You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.
Online Bill Pay is a service that allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It’s safe, secure and easy to use.
You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.
Log in to your Online Banking (desktop) account and click the “Payments” link to access the short enrollment form. NOTE: Enrollment via Online Banking must be done before “Add a Payee” will be visible in the Mobile App.
The first step is to add a payee, the person or company you wish to pay. Here’s how easy it is:
Once you add your payee, you can start making payments in seconds.
Payments are sent one of two ways—electronically or by paper checks. The majority of payments are delivered electronically. Your payment information, such as your account number, is sent via secure transmission. All other payments are made by paper checks that are mailed via the U.S. Postal Service.
Paying bills online is one of the safest ways to pay your bills. Online Bill Pay helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real-time access to your payments activity.
Generally, your payment is received within 2 to 7 days, depending on whether or not it is sent electronically or via paper check.
For an Electronic Payment, funds will be debited from your account on the Process Date. The Process Date for an electronic payment is one business day prior to the Payment Date.
For a payment by paper Check, funds will be debited from your account when the payee cashes or deposits the check. The Process Date for a paper check payment is several days before the Payment Date to allow for printing and mailing services.
Here’s a quick list of the many ways you can benefit from using Online Bill Pay.
*Savings are approximate and based upon the average annual cost of stamps, envelopes and checks required for paying 10 bills per month.
eBill is a feature that allows you to receive and pay electronic versions of paper bills directly from your Online Bill Pay account.
eBills are delivered directly to your Online Bill Pay account. Once you set up an individual eBill for a company you do business with, an eBill comes directly from that payee to your account. Examples of businesses that offer eBills are cable service providers, phone service providers, utility providers and credit card companies.
You may continue to receive paper statements for the next 2 or 3 billing cycles. Contact your payee for more details on their paper statement policy.
If a payee offers eBill, there will be a “Setup eBill” link next to their listing on your Online Bill Pay dashboard.
If you are receiving eBill summaries from your payee and full bill statements become available, you will see a button that reads “Setup eBill”
With eBill, everything you need is in one convenient location. Using eBill allows you to streamline your bill pay routine and have online access to your bills. That means you won’t have to keep track of paper bills. In addition, you can view past bill statements at a glance.
If available for your payee, your full bill statement will be delivered to your account. That means you can view all statement information, including transactions, payment history, credits, and more.
If full eBill details are not available for your payee, you will receive a summary eBill statement that includes balance due, due date and minimum payment amount.
To pay an eBill, simply choose the account you want to pay from, enter the amount you want to pay and schedule when you want the payment delivered.
You can sign up to receive an electronic notice to alert you when an eBill has been delivered to your account. You can receive these notices in the form of emails or text alerts to provide an extra reminder when a payment is due.
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