You can find the login for Online Banking on the homepage of our website.
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The first time you log in, you will need to enroll as a first-time user and follow the prompts to set up your new credentials.
Select “First time user? Enroll now.” and follow the prompts.
You will then be asked to choose which contact method you wish to receive an authorization code. Authorization codes are valid for three to six minutes. The phone number can be a cell phone or a landline if you prefer to receive a phone call for verification.
If you select to receive a phone call instead of a text message, you will be asked to enter a single digit before the verification code is provided to you. If you do not answer the first call, a second is not automatically sent, and the code will not be left on voicemail systems. You will need to begin the process again. The phone number may be listed as coming from anywhere in the US.
Once you complete your verification, you will be prompted to set up new log in credentials. These same credentials will be used for both the Mobile Banking App and Online Banking platform.
A note about setting up credentials: There are different rules for setting up the Username and Password.
Username Rules
Must be between 4 and 20 characters in length.
Must begin with a letter.
Cannot contain special characters.
Password Rules
Must be between 8 and 20 characters in length.
Allowable special characters: !”#$%&(*)+,-/;<=>?[\]^_`{|}’
The new Greenville FCU Banking Mobile App is available for download from App Store and Google Play. The app can be found by searching for Greenville Federal Credit Union. Follow the prompts to install the app.
Delete the old mobile banking app from your phone before installing the new app. IMPORTANT: Be sure to find the new app, which does not have the word “Mobile” in the title.
The first time you log in to Mobile Banking app you will need to enroll as a first-time user. Select “First time user? Enroll now.” and follow the prompts.
You will then be asked to choose which contact method you wish to receive an authorization code. Authorization codes are valid for three to six minutes. The phone number can be a cell phone or a landline if you prefer to receive a phone call for verification.
If you select to receive a phone call instead of a text message, you will be asked to enter a single digit before the verification code is provided to you. If you do not answer the first call, a second is not automatically sent, and the code will not be left on voicemail systems. You will need to begin the process again. The phone number may be listed as coming from anywhere in the US.
Once you complete your verification, you will be prompted to set up new log in credentials. These same credentials will be used for both the Mobile Banking App and Online Banking platform.
A note about setting up credentials: There are different rules for setting up the Username and Password.
Username Rules
Must be between 4 and 20 characters in length.
Must begin with a letter.
Cannot contain special characters.
Password Rules
Must be between 8 and 20 characters in length.
Allowable special characters: !”#$%&(*)+,-/;<=>?[\]^_`{|}’
Call our automated audio system for 24/7 account access using a touch-tone phone. You can conduct a variety of transactions and/or inquiries on your account, including credit union loans. Obtain your Personal Identification Number (PIN) from a Member Service Representative to get started. Note that this PIN may be different than your debit card PIN and Online Banking four-digit passcode. You can re-set your PhoneBranch PIN after first-time enrollment.
Call 800.223.6361 for PhoneBranch.
Welcome to Greenville Federal Credit Union’s 24-Hour Automated Account Information.
MAIN MENU
Press 1 for Funds, Transfers and Withdrawals
Press 1 to Transfer Funds Immediately
Press 2 to Schedule a Funds Transfer
Press 3 for Payments
Press 1 for Immediate Payment
Press 2 to Schedule a Payment
Press 2 to Schedule a Payment
Press 4 to Hear existing Scheduled Transfers
Press 5 to Delete an existing Transfer
Press 6 for Share Withdrawal
Press 2 for Account History
Press 1 for Checking
Press 2 for Savings
Press 3 for Loans
Press 3 for Account Balances
Press 1 for Checking
Press 2 for Savings
Press 3 for Loans (Includes Mortgage and Credit Cards)
Press 4 for Merchant Check Verification
Press 5 to Change your Access Code
Press 6 for Stop Payments
Press 1 to Stop Payment on a Specific Check Number
Press 2 to Stop Payment on a Check Range
Press 3 to Stop Payment Inquiries
Press 7 for Interest Rates
Press 1 for Checking
Press 2 for Savings
Press 3 for Certificate and Investment Rates
Press 4 for IRA
Press 8 to Receive Account Information by Email
Press 9 to Receive Vehicle Loan Payoff Information
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