Greenville Federal Credit Union is pleased to announce that
it has completed the upgrade of its mortgage servicing system. Account holders should notice immediate improvements
and benefits including better access to mortgage account information.
With the new system, mortgage and escrow accounts are now visible in Online and Mobile Banking. Mortgage payment history will start
displaying in November and going forward. Account holders are able to set
up ACH payments to their mortgages within Online and Mobile Banking. Any auto
transfers set on mortgage accounts prior to October 30 were updated in the
new system and will continue as scheduled without disruption. Mortgage statements will
now be integrated into the credit union’s regular monthly statements, instead
of being sent to account holders as a separate statement. Mortgage and escrow
account ID and Type numbers now begin with a “7” and will show as such in
Online and Mobile Banking and on monthly statements.
We expect the new system to provide additional efficiencies
and functionality that will improve our mortgage account services and options.
Please contact us should you have any questions regarding the system update or
your mortgage account.
Need to enroll in Online or Mobile Banking? Learn how here.
